Refunding

Refund completed transactions (paid or partial_paid) payments.

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In progress

This section is still in progress.

Authorisation Rights

To perform this action the performing Entity need one or a combination of the rights below.

RightDescriptionRight Groups
Refund:originalrefund to sender's used payment method, if not possible send an error.Transaction & Refund light
Refund:lightrefund to sender's payment method, if not possible to refund on that method, it’s allowed to refund to an iban account within the limits of the entity (user/token) settingsTransaction & Refund light
Refund:fullrefund to sender's payment method or to an iban account within the limits of the entity (user/token) settingsTransaction & Refund Plus
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A multipayment refund

We can only refund on a gift card for 30 days, If you want to refund a transaction that is paid via a giftcard and a second payment method (iDEAL) and you do that after the 30 days you need refund:light rights.

Rules:

-Description
1The Entity must have access to the transaction.
2The refunded amount must be within the allowed refund levels based on the original transaction (you can refund the 10% more that the original transaction with a minimum of 30 euro.
3The entity related limits per IBAN in 35 days must be respected.

What’s Next

Go to the Transaction Statusses