Sepa direct debit

Easily send a Sepa direct debit request to an IBAN bank account.

Prerequisites

To use the direct debit channel you have to have at least the Professional (S) package, upgrade if needed. Then enabled the direct debit feature under your contract package with Pay. Navigate to Merchant > Company information. Under Contract > Package click on Change contract & features and enable the option direct debit.

Also make sure that on the sales location the direct debit payment method is enabled, please refer to enabling payment methods get detailed instructions.

In my.pay.nl navigate to the collect desk and click on Sepa direct debit

Fill in the relevant details:

• Amount: Enter the amount to be paid. The default currency is euro, but you can also select another currency. Be aware that conversion costs may apply in that case.
• Sales location: Select the relevant sales location. This location is also visible on the payment screen for the enduser.
• Payment reference: Enter a description that will be shown with the payment and can also be found in the statistics.
• Processing date: Enter the data the direct debit should be executed. If you select today it will be executed the nest business date
• Single direct debit: If selected a single direct debit will be executed, if unselected you can indicate the recurring options.

Fill in the Recurring details (only applicable when single direct debit is unselected)

• Interval value: Indicate in which interval the direct debit should be repeated, e.g. every 35 days or every 2 weeks.
• Number of repetitions: If the direct debit can be repeated a maximum amount of time enter the number of repetitions. After the last direct debit the mandate will expire.

Fill in the Bank account details:

• Incasso mandate: If there is already a mandate available in Pay select the appropriate mandate. If not leave this select box unselected and the details manually.
• Bank account holder: Enter the name of the bank account holder.
• IBAN: Enter the IBAN number on which the direct debit should take place.
• BIC: Enter the BIC code

Fill in the Optional fields

• Extra 1, 2 or 3: Variable for custom information.
• IP address: Enter the IP address of the end user
• E-mail address: Enter the email adres of the end user

Click on the Add button to actually send the direct debit.