Pay by credit card

Charge a credit card

This feature is available both in our online portal and iOS app.

The MOTO (Mail Or Telephone Order) option lets you charge a credit card. This allows you to request and enter payment information for an order placed via telephone or, if the customer is in your store, charge their card. You can only do this if you know both the card number and its expiration date. This type of payment does not require 3Dsecure payment or a CVC2 code.

  1. In My Pay, go to the tab € Collect desk

  2. Select Pay by creditcard

  3. Fill in the relevant details:

    1. Amount
      Enter the amount to be paid. The default currency is euro, but you can also select another currency. Be aware that conversion costs may apply in that case.

    2. Sales location
      Select the relevant location where the monies need to go.

    3. Payment reference
      Enter a description that will be shown with the payment and can also be found in the statistics.

    4. Existing card
      Select manual entry or a tokenised card for Merchant Initiated Transactions (MIT).

    5. Cardholder
      Enter the name of the cardholder.

    6. Credit card number and expiration date
      Enter the 16-digit card number and expiration date.
      In the app, it is also possible to scan the card if it is physically present.

    7. Optional fields

      1. Ordernumber
        Transaction reference. Alphanumeric with a maximum of 16 characters, no spaces allowed.
      2. Promotor code (optional)
        Promotor ID of this relation.
      3. Tool (optional)
        Variable to set promotor-tool. For example Google-campaign.
      4. Info
        Variable to set promotor-information.
      5. Extra 1, 2 or 3
        Variable for custom information.
  4. Click Add to charge the card.